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What makes a high performing team?

Let’s face it: we’d all love to have, or be part of, a high-performing team. Just like we’d all love for our kids to get a brilliant education, for our friendships to be long-lasting or for our parents to have a happy and lifelong union. And yet when it comes to making it happen, of[...]

What does a high performing team look like, in this challenging economy and volatile global backdrop? A high performing team can’t be forged overnight, nor can it grow without its unique struggles and teething problems. You could argue that bumps in the road are what define a team’s success. The work of Brian Sholtes, Barbara[...]

In the first of our trio of leadership blogs, we highlighted the importance of organisations immersing themselves in customer feedback. We advised leaders to actively listen from within their own organisation in the second blog. In this final instalment of why listening to others is good for business, we’ll discuss how looking for “business parallels” can[...]

In the first of our trio of leadership blogs, we discussed the need for organisations to immerse ourselves in customer feedback. Click here to read our previous blog. In this blog we move onto the importance of listening to colleagues. There are hints that the worst of the pandemic are over, but uncertainty remains. We may[...]

Most entrepreneurs and leaders acknowledge the need to be ‘customer-led’. A recent study showed that in some cases 82% of customers would switch product or service provider after a bad experience. Yet most leaders will also recognise the tendency for decisions to become at least as much about internal demands and experiences. For we naturally[...]

Today the USA bids farewell to the most divisive US President in living memory. You’ve probably noticed. Whilst many will feel relief at the ending of his chaotic time in office, it must be admitted that in both garnering 74 million re-election votes, and then convincing a fair chunk of those voters that their ‘victory’[...]

In this time of C19, lockdown and imposed “levels of restrictions”, expectant and new working parents need the help of their employers. The rules and regulations imposed as a result of C19 can have a devastating impact on new working families. Figures suggest that there is a significant impact on mental health and wellbeing. And,[...]

November 16th marks the UN’s International Day For Tolerance, so we’ve been discussing tolerance and intolerance this week at Equal Talent – nothing particularly strange about this topic of conversation, given that we’re in the business of behaviours. And yet tolerance isn’t enough of a topic of conversation at work, is it? Tolerance isn’t often[...]

As we move into a Covid winter, and as the number of Coronavirus cases continues to rise and put pressure on our beloved NHS, I wanted to shine a light on the wellbeing of the NHS professional – the doctors, nurses, paramedics, and hospital and general practice support staff. When we’re all so focused on[...]

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Listening to others outside of your industry

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