admin, Author at Equal Talent

Listening to others outside of your industry

In the first of our trio of leadership blogs, we highlighted the importance of organisations immersing themselves in customer feedback. We advised leaders to actively listen from within their own organisation in the second blog. In this final instalment of why listening to others is good for business, we’ll discuss how looking for “business parallels” can[...]

In the first of our trio of leadership blogs, we discussed the need for organisations to immerse ourselves in customer feedback. Click here to read our previous blog. In this blog we move onto the importance of listening to colleagues. There are hints that the worst of the pandemic are over, but uncertainty remains. We may[...]

Most entrepreneurs and leaders acknowledge the need to be ‘customer-led’. A recent study showed that in some cases 82% of customers would switch product or service provider after a bad experience. Yet most leaders will also recognise the tendency for decisions to become at least as much about internal demands and experiences. For we naturally[...]

Think the idea of a four-day week is just a pipe dream? In our overworked culture, unhealthy and unhelpful working hours have become the norm. Change is afoot, however, as Generation Z enter the workforce and, along with millennials, are beginning to demand a more sustainable work-life balance. Is the four-day week something your organisation[...]

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Listening to others outside of your industry

Listening to our Colleagues to provide a clear way forward

How to Lead a Business That Truly Listens to Customers

Should your company adopt a four-day work week?

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